FAQs | KARA Premium Leather Wallets, Belts & Bags
Product & Material
What type of leather does KARA use?
KARA uses premium full-grain, top-grain, and vegetable-tanned genuine leather. Each leather type is ethically sourced and selected for its exceptional durability, rich texture, and timeless elegance in wallets, belts, and bags.
Are KARA products handmade?
Yes, every KARA product is meticulously handcrafted by skilled artisans with over 25 years of expertise, ensuring each wallet, belt, and accessory offers unmatched quality, detail, and craftsmanship.
Will the leather change over time?
Yes, genuine leather naturally develops a beautiful patina as it ages, enhancing its character, depth, and individuality. This unique transformation adds timeless value to your KARA product.
Shipping & Delivery
Do you ship internationally?
Currently, we ship across India. International shipping options will be available soon to bring KARA’s premium leather products worldwide — stay tuned!
How long will my order take to arrive?
Orders are typically delivered within 5–7 business days across India. Delivery timelines may vary depending on your location and shipping preferences selected at checkout.
Can I track my order?
Yes, once your order is dispatched, you’ll receive an email with a tracking link to monitor the delivery of your KARA leather product in real-time.
Returns & Exchanges
What is your return policy?
We offer hassle-free returns within 7 days of delivery, provided the product is unused, undamaged, and returned in its original packaging and condition.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team at [insert email/contact]. We’ll guide you through the quick and easy return process for your KARA product.
Product Care
How do I care for my KARA leather product?
To maintain the elegance of your KARA leather item, avoid prolonged exposure to direct sunlight and moisture. Wipe gently with a soft cloth and use a leather conditioner periodically to preserve its suppleness and finish.
Can I waterproof my leather bag?
We recommend using a professional-grade leather protector spray for added water resistance. Avoid soaking, washing, or using harsh chemicals on your leather product to ensure its longevity.
Others
Do KARA products come with a warranty?
Yes, every KARA product comes with a 1-year manufacturer warranty covering material and craftsmanship defects, ensuring peace of mind with every purchase.
Can I customize a product?
We offer select customization options. Contact us with your personalization request, and we’ll do our best to create a uniquely crafted KARA leather piece for you.
Where are KARA products made?
All KARA products are proudly handcrafted in India, celebrating the rich heritage, artistry, and tradition of Indian leather craftsmanship.
Do you offer gift packaging?
Yes! At checkout, you can select our premium gift-wrapping service to present your KARA product beautifully — perfect for special occasions and memorable moments.